Thanks to all those who battled through last Saturday off-line.
Our team worked very hard to try to make the transition smooth, and the first library (Glenfield) came back on-line soon after 2pm on Saturday. The new server is now well bedded in with only a few minor issues to deal with. The feedback we've received has been positive so far, but in order to capture a snapshot of the user experience we are running an online survey at www.tinyurl.com/millsurvey .
It would be very helpful for us to gather this data while the experience of the pre-upgrade is still fresh in your minds. It will also help us to isolate any areas requiring further attention. The survey is limited to 100 responses so please make one of them yours.
Thursday, February 26, 2009
Tuesday, February 17, 2009
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